1. Navigate to Transaction List (Image 1)
2. Locate the transaction you wish to refund and click the arrow icons (Image 2)
3. Select Full Refund or Custom Refund (Image 3)
If a custom refund, please note you will need to input the amount to be refunded.
4.Select Proceed Refund
Note: Cash refunds cannot be processed on the web dashboard.
They must be processed through the application.
1. Select Transactions from the sub-menu at the bottom of the screen
2. Locate the transaction you wish to refund (Image 4)
3. Tap on the transaction you wish to refund and scroll down to Issue Refund. Click OK (Image 5)
4. Here you will select what will be refunded (Image 6)
a. Refund Order- Manually select items to be refunded
b. 'Refund Full Amount' - This will refund the entire amount of the transaction.